Your Privacy Matters to ev777 — Here Is Exactly How We Handle Your Data

1. Introduction and Scope

This Privacy Policy describes how ev777 ("ev777", "we", "us", or "our") collects, uses, stores, and discloses personal data when you access or use the ev777 platform at ev777.games (the "Platform"), including all games, casino products, sports betting features, customer support channels, and promotional programmes offered through the Platform.

This Policy applies to all registered players and visitors to the ev777 Platform, including players based in Pakistan accessing the Platform from Karachi, Lahore, Islamabad, Rawalpindi, Multan, and all other locations across the country.

By registering an account on ev777 or using any feature of the Platform, you confirm that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with this Policy, you must not use the ev777 Platform.

2. Data Controller

ev777 is the data controller responsible for your personal data processed in connection with the Platform. As data controller, ev777 determines the purposes and means of processing your personal data. ev777 is accountable for ensuring that data is processed lawfully, fairly, and transparently in accordance with applicable data protection principles.

If you have any questions, requests, or concerns regarding the processing of your personal data, you may contact ev777's data protection contact as described in Section 13 of this Policy.

3. What Personal Data We Collect

ev777 collects the following categories of personal data in connection with the operation of the Platform:

3.1 Registration and Identity Data

• Full name as it appears on a valid identity document
• Date of birth (for age verification — 18+ only)
• Pakistan mobile number
• Email address (where provided)
• Username and hashed password
• City or region within Pakistan (e.g., Karachi, Lahore, Islamabad)

3.2 Identity Verification Data

• Copies of government-issued identity documents (e.g., CNIC) where required for KYC verification
• Selfie or live photograph where required to confirm document authenticity
• Results of automated identity checks conducted via third-party verification providers

3.3 Financial and Transaction Data

• Easypaisa or JazzCash account reference (not the full account details — ev777 does not store full payment credentials)
• Deposit and withdrawal transaction records including amounts in PKR, timestamps, and payment method used
• Account balance and bonus credit history

3.4 Gameplay and Betting Data

• Records of games played, bets placed, amounts wagered, and outcomes on all ev777 products
• Session duration and login timestamps
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status)

3.5 Technical and Device Data

• IP address
• Device type, operating system, and browser type
• Cookie identifiers and session tokens
• Approximate geolocation data derived from IP address

3.6 Communication Data

• Records of Live Chat conversations, WhatsApp messages, Telegram exchanges, and email correspondence with ev777 support
• Support ticket content and resolution notes

4. How We Collect Your Data

ev777 collects personal data through the following means:

• Direct collection: Data you provide when you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, or participate in a promotion.
• Automated collection: Technical and device data collected automatically when you access the Platform through cookies, server logs, and similar technologies.
• Third-party collection: Identity verification results from KYC providers, fraud scoring data from security partners, and payment confirmation data from payment processors such as Easypaisa and JazzCash.

5. Why We Use Your Data — Legal Bases

ev777 processes your personal data only where a lawful basis exists. The table below sets out the primary purposes for which we use your data and the corresponding legal basis for each:

6. How Long We Retain Your Data

ev777 retains your personal data only for as long as is necessary for the purposes for which it was collected, or for as long as is required by applicable law. The general retention principles ev777 applies are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum of five years following account closure, to meet anti-money laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five years following each transaction, consistent with financial record-keeping obligations.
• Gameplay and betting records: Retained for the duration of your account and for a reasonable period following closure for dispute resolution purposes.
• Customer support communications: Retained for a minimum of two years following the closure of each support interaction.
• Technical and device data: Retained for up to 12 months from collection for security and fraud prevention purposes.
• Marketing consent records: Retained until you withdraw consent or request deletion, whichever comes first.

Where data is no longer required, ev777 will securely delete or anonymise it in line with industry-standard data destruction practices.

7. Who We Share Your Data With

ev777 does not sell your personal data. We share data with third parties only where necessary to operate the Platform, comply with legal obligations, or protect the security of the Platform and its players. Categories of third parties with whom ev777 may share your data include:

• Payment processors: Easypaisa, JazzCash, Raast, SadaPay, HBL, UBL, MCB Bank, and USDT TRC20 processing partners — for the purpose of processing your deposits and withdrawals in PKR.
• Identity verification providers: Third-party KYC and AML compliance providers who assist ev777 in verifying player identities and screening against financial crime watchlists.
• Platform technology providers: Game software providers and platform infrastructure partners who have access to anonymised or aggregated gameplay data strictly to provide their contracted services.
• Fraud prevention and security services: Providers of IP reputation, device fingerprinting, and fraud scoring tools used to protect the Platform from abuse.
• Regulatory and law enforcement authorities: Where ev777 is legally required to disclose information in response to a lawful order, warrant, or regulatory requirement.

All third parties with whom ev777 shares personal data are required to maintain appropriate confidentiality and security standards. ev777 does not permit third parties to use your data for their own marketing purposes.

8. Cookies and Tracking Technologies

ev777 uses cookies and similar technologies on the Platform to enable essential platform functions, maintain your session state, prevent fraud, and — where you have consented — to analyse Platform usage. The types of cookies ev777 uses are as follows:

• Strictly necessary cookies: Required for the Platform to function. These cannot be disabled without breaking core Platform features such as login sessions and payment processing.
• Security cookies: Used to detect and prevent fraudulent activity, bot access, and session hijacking.
• Analytics cookies: Used to understand how players use the Platform — which pages are visited, how long sessions last, and where errors occur. This data is used in aggregated, anonymised form to improve the Platform.
• Preference cookies: Used to remember settings such as your preferred language or display preferences.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect your ability to use the Platform.

9. Security of Your Personal Data

ev777 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption on all Platform connections
• Hashed and salted password storage — ev777 does not store passwords in plain text
• OTP (one-time password) verification for sensitive account actions including withdrawal requests and password changes
• Real-time login alerts for unusual access patterns
• Access controls limiting internal staff access to personal data on a strict need-to-know basis
• Regular security reviews and penetration testing of Platform infrastructure

While ev777 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are also responsible for maintaining the confidentiality of your own login credentials, as described in the ev777 Terms & Conditions.

10. Your Rights Regarding Your Personal Data

Subject to applicable law, you have the following rights in relation to the personal data ev777 holds about you:

• Right of access: You may request a copy of the personal data ev777 holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention requirements (see Section 6).
• Right to restrict processing: You may request that ev777 restrict the processing of your data in certain circumstances.
• Right to data portability: Where processing is based on your consent or a contract, you may request that ev777 provide your data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
• Right to object: You may object to processing carried out on the basis of legitimate interests, subject to ev777's overriding legitimate grounds for the processing.

To exercise any of these rights, please contact ev777 support through the channels listed in Section 13. ev777 will respond to all data rights requests within a reasonable timeframe and in any case within 30 days of receipt.

11. Children's Privacy

ev777 is strictly an 18+ platform. ev777 does not knowingly collect personal data from any individual under the age of 18. If ev777 discovers that personal data from an underage individual has been collected, all such data will be deleted immediately and the associated account will be closed.

If you believe that an individual under the age of 18 has registered on ev777 or has provided personal data to the Platform, please contact ev777 support immediately so that the matter can be investigated and resolved without delay.

12. Changes to This Privacy Policy

ev777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in Platform practices, legal requirements, or regulatory guidance. When material changes are made, ev777 will notify registered players via account communication channels — including Live Chat notification, WhatsApp (ev777support), or Telegram (@ev777official) — before the changes take effect.

The effective date of the current version of this Privacy Policy is 1 January 2026. It is your responsibility to review this Policy periodically. Continued use of the ev777 Platform following notification of changes to this Policy constitutes your acceptance of the revised terms.

13. Contact Us Regarding Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ev777, please contact us through any of the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the ev777 Platform — reply within 1 minute
• WhatsApp: ev777support
• Telegram: @ev777official

ev777's customer support team operates in English around the clock and is equipped to handle privacy-related queries from players across Pakistan. When submitting a data rights request, please include your registered account username so that your request can be matched to your account records efficiently.